Returns & Exchanges
At Coastal Hemp Co., we want you to love your sustainable style, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as breezy as the coast, ensuring your commitment to hemp fashion is always worry-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the hemp garments you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid sustainable shipping label to print and attach to your original packaging.
- 3.Drop Off Package
Securely seal your items in their original eco-friendly mailer and drop the package off at any authorized carrier location near you.
- 4.Receive Your Refund
After our warehouse team inspects the returned items for quality, we will issue a full refund to your original payment method within 5-7 business days.